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  Dear Valued Customer,

We do our best to share love this February. You and your Valentine are sure to smile at our Two to View videos. Plus, check the Pinterest section for some tasty treats to share with the special people in your life.

If you're looking for money savings, check out the Featured Apps and Sites sections to learn how you can save on gas, find average home prices, and locate the best local deals. For the DIYers, we recommend a website that contains manuals to 700,000 products.

When things aren't working, we often trust tech support to help get us back up and running. Make sure you read our Scam Alert to learn how scammers are impersonating tech support personnel.

We hope you enjoy our February eNewsletter. Here's what's inside:

SCAM ALERT - Watch Out For Tech Support Scams

WHIDBEY TELECOM NEWS - Keeping Your Call Data Secure

GO PINTEREST-ING! - Cool Stuff To Pin On Your Pinterest Boards

NEW! FEATURED APPS - These Three Are Well Worth a Look

SITES OF THE MONTH - Great Sites To Check Out In February

TWO TO VIEW - A Couple Amazing Videos You Don't Want To Miss

THIS MONTH'S FAQ - How To Perform a Search On Twitter _______________________________________________________________________


Watch Out For Tech Support Scams

When you communicate with tech support, you want them to help you solve computer problems, not create them! Yet, that's exactly what scammers pretending to be tech support personnel are doing.

Here's how it works: Pop-up ads claiming to sell fixes for your computer lead you to a website to download the software. The website includes a phone number for you to call to "register" the software. When you call, the person on the other end of the line requests information, such as passwords or remote access to your computer. Using remote access, they "examine" your computer and tell you that it has problems that need additional "solutions." They then ask for your credit card number to purchase these so-called solutions that don't actually do anything. While they're at it, they may infect your computer with malware or use your financial information to commit credit card fraud.

In a variation of this scam, tricksters call you and claim that they're on the tech support team at Microsoft or another well-known company. They go through the same process of accessing your computer, getting credit card or other information, and then causing trouble.

To protect yourself, follow these tips:

  • Never give access to your computer to someone who calls you out of the blue.
  • To contact tech support, call the number you already have for your hardware or software.
  • Never provide credit card information, passwords, or other sensitive data to someone claiming to be a tech support representative.
  • Protect your computer from viruses.
  • Learn how to avoid identity theft.

If you fear you may already have been a victim, check your computer for malware, change passwords you may have given out, and reverse any associated credit card charges.



Keeping Your Call Data Secure

High profile database breaches are increasingly common and cyber criminals are constantly testing systems and user accounts to find vulnerabilities. Our Technology Team is dedicated to thwarting would-be hackers in order to keep your information safe. To ensure your data does not fall into the wrong hands, we're taking a few proactive measures.

One of the ways we're stepping up security is increasing the length and complexity of all passwords used to access the Whidbey Telecom SmartMail Portal. These new password requirements will help ensure that your call data and personal preferences stay private and secure.

We'll be communicating more information soon about this change. Here are a few things you can expect:

  • Coming soon, all current SmartMail Portal users will need to login and update their password
  • Users who do not update their password by the deadline will have their passwords automatically reset to meet increased requirements.
  • Users who do not update their password will need to contact Whidbey Telecom Support in order to retrieve their new password.

If you have any questions about this change in security to your Smartmail account, please contact us.



Cool Stuff To Pin On Your Pinterest Boards

Colorful And Delicious Valentine's Day Treat

Chomp On Chewy Chocolate Cherry

Ordinary Lampshade Becomes Night Sky

You haven't started pinning on Pinterest yet and you want to get started?
If so, go here:



These Are Well Worth a Look

GasBuddy - FREE
Whether gas prices are up or down, GasBuddy helps you find the cheapest place close to your location to fill up. You can also earn points by reporting gas prices.

Learn more here...

Trivia Crack - FREE
Test your knowledge of art, science, sports, geography, history, and entertainment. Play against friends or random opponents, then track your wins and stats.

Learn more here...

Tagwhat - FREE
Get "hyperlocal" information -- from other users and online sources -- about deals and events from places near your location, anywhere in the world.

Learn more here...



Great Sites To Check Out In February

Scout Out A New Neighborhood
Looking for a new place to call home? Check out this site first. Simply use the easy interface to learn about things like affordability, school system quality, average home values, and demographics. When you're ready for the next step, you have the option of being matched with a real estate agent.

Find Solutions To Product Problems
Sometimes a product problem is easy to fix -- if you know how to find the solution. ManualsOnline provides access to over 700,000 product manuals so you can quickly solve problems. For a human touch, access the user community. You can also sign up for helpful product-specific newsletters and tools.

Check Out These Valentine's Videos
Curious about the origins of Valentine's Day? What goes on in the brain during heartbreak? Or how the kissing styles of men and women differ? As you get ready to celebrate the year's most romantic holiday, stop by this site to watch videos that will answer these questions and more.

Get Your Foodie Fix
Move over, Iron Chef! Members of the American Culinary Federation have offered their views on the hottest menu trends for 2015, and this National Restaurant Association site reveals the results. Watch the video for an overview or read one of several PDFs and articles to get detailed "what's hot" info.



A Couple of Amazing Videos You Don't Want to Miss

Cop Sings Along to Taylor Swift Song
While on patrol, a cop sings and moves to Taylor Swift's "Shake It Off," and his arresting version of the hit song is caught on the dashcam.

Even Top Athletes Need A Lift
Forget water, Gatorade, and the other usual sports drinks. Serena Williams confirms that it's allowed, then orders an espresso during a tennis match.



How To Perform a Search On Twitter

Your Twitter timeline is great for helping you stay updated, entertained, and connected. But did you know you can also search the entire Twitterverse for information? Here's how it works:

  • Locate the search box at the top of your Twitter home page or app.
  • Type in your search term and enter.
  • The results will reflect everything on Twitter, including tweets and users.
  • In the full version, narrow the results by choosing from the selections in the left-hand column. If you're using the app, view these selections by tapping the "refine results" icon at the top of your screen.
  • As an alternative search method, click or tap a hashtag within a tweet to find all tweets with the same hashtag.

With 300,000 new tweets posted each minute, it's likely you'll find what you're looking for!


We hope you found this eNewsletter to be informative. It's one of our ways of keeping you posted on news and information about our industry and our community. Thank you for the privilege of serving you!

Best regards,

Your Whidbey Telecom Team

We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.

©2015 Cornerstone Publishing Group Inc.


Whidbey Telecom
1561 Main Street, Freeland, WA 98249 | 360.321.1122 |

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