Link to Whidbey Telecom


Cyber pandemic known as GameOver Zues

Whidbey Telecom News
Fake WTC Support Emails

Cool stuff to Pin on your Pinterest boards

This Month's FAQ
What does the acronym RAT mean?

Sites of the Month
Great sites to check out in July

Two to View
A couple of amazing videos you don't want To miss!

Short Tutorial
How to adjust who sees your Facebook posts


Dear Valued Customer,

July is a delicious time of year and we hope you're getting a taste of all it has to offer. Of course, the Internet is a little like a slice of watermelon - you have to deal with a few seeds while enjoying the good stuff. Speaking of which, be sure to check out our alert about the GameOver Zeus malware, including warning signs and a helpful resource. We also give you a heads up regarding recent emails claiming to be from Whidbey Telecom and what you can do if you're suspicious about a message.

Another "seedy" online threat is the Remote Access Trojan, which is covered in This Month's FAQ. To enhance your privacy, we share quick-and-easy instructions on how to adjust who sees your Facebook posts.

Also on the menu of this July issue are recipes featuring summer produce and a video showing an unusual apple-peeling method. Since so much of summer is spent outside, don't miss the tips for protecting your skin against the sun, the inspiration of an amazing mountain climb without ropes, and a cool idea for a skateboard swing.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience. Look to the links on the left to see what's inside this month's edition.

We hope you enjoy our July eNewsletter!



Cyber pandemic known as GameOver Zues

On June 2, 2014, the Department of Justice and the FBI announced a multinational effort to disrupt the dangerous cyber pandemic known as GameOver Zeus. The malware, which the FBI estimates has hit between 500,000 and one million computers worldwide, is believed to be responsible for the theft of millions of dollars from businesses and consumers.

GameOver Zeus is capable of evading antivirus software. It monitors and injects rogue code into Web browsing sessions when users access banking and other popular websites from infected computers, and can infect a user's machine when they open a PDF or click on a link sent to them in an email. Once set up on the computer, GameOver Zeus will intercept all financial transactions and rewrite them, so that payments made by the user will be redirected into other accounts. The malware also has the power to disguise unapproved payments that are made, meaning that thefts might have occurred even if accounts appear normal.

Could your computer be infected with GameOver Zeus? Here are some warning signs:

  • Your computer system operates very slowly.
  • Your cursor moves erratically with no input from you.
  • You notice unauthorized logins to your bank accounts or unauthorized money transfers.
  • Text-based chat windows appear on your computer's desktop unexpectedly.
  • Your computer files lock up and a ransom demand is made to unlock files.

If you notice one or more of these actions on your computer, you may have been infected with GameOver Zeus. The Department of Homeland Security's Computer Emergency Readiness Team (CERT) has posted information on its website including an overview of the malware and actions you can take to remove the infection from your computer. Visit for details.



Fake WTC Support Emails

Over the past couple of weeks, we've intercepted multiple attempts from scammers to pose as Whidbey Telecom to our customers. These "phishing" scams are designed to extract information from you and/or pose a threat to your computer. The scammers are helping their emails look legitimate by using our logo and faking email addresses. Here is an example of one of those emails below:

Whidbey Service Upgrade ,

Due to recent account maintenance at Whidbey Servers to provide more security to
your account.
All Whidbey members must update their account information.
otherwise your online account will be locked and suspended.

***Malicious Site Link Removed***

Whidbey Member Services

We detected the threat above and neutralized it almost immediately. Our Technology Team removed these malicious emails from customer inboxes who hadn't viewed them yet. For those that had viewed it, we also disabled their ability to affect your computer by blocking the links in the email.

While we prevent a vast majority of these emails from ever reaching your inbox, on the rare occasion one does get through, and we want you to know how to spot these types of scams. Here are some things to look out for:

  • Incorrect Spelling and Grammar. Spam and phishing messages often contain spelling mistakes and incorrect sentence structure. The email above is poorly written and refers to "Whidbey Member Services," a term we do not use.
  • Suspicious Links and Attachments. If you question the authenticity of an email, you should avoid clicking any links or attachments. If you rest your mouse over a link (but don't click), the full path will appear and you can compare its legitimacy to the content of the message.
  • Requests for Personal Information. Any email messages, that you have not initiated, requesting personal information should be a red flag.
  • Urgent/Unrealistic Threats. Scammers will often use scare tactics to create a sense of urgency and get you to bypass your good judgment.
  • Offers Too Good to be True. If something seems too good to be true, it probably is. That saying holds especially true for email messages. If you receive a message from someone unknown to you who is making big promises, then that message is probably a scam.

As always, if it doesn't feel right, there is probably a good reason. If you receive a message that seems suspicious, it is usually in your best interest to avoid acting on the message.

You are always welcome to call and email our Technical Support Center 24/7 at 360.321.TECH(8324) and If you're unsure about a message you've received, please contact us and we can quickly determine if that email is safe or not.



Cool stuff to pin on your Pinterest boards

Get Cooking With an Easy Herb Display

How To Sweeten a Summer Celebration

Kids Will Flip Over A Skateboard Swing

You haven't started pinning on Pinterest yet and you want to get started?
If so, go here:



What does the acronym RAT mean?

Question: I've seen the acronym RAT used in computer articles but am confused by its meaning. Does it stand for Remote Access Tool or Remote Access Trojan?

Answer: Actually, RAT can stand for either Remote Access Tool or Remote Access Trojan. What's the difference? A Remote Access Tool is a piece of software used to remotely access or control a computer; it can be used legitimately by system administrators for accessing client computers. For example, the IT person at your company could use a Remote Access Tool to see what's on your computer screen and help you troubleshoot a problem.

When a Remote Access Tool is used for malicious purposes by hackers, it's known as a Remote Access Trojan. This type of RAT (aptly named) infects the victim's machine to gain administrative access and allows hackers to perform unauthorized operations. To prevent unknowingly allowing a Remote Access Trojan to invade your computer, avoid unsolicited email attachments and links, run up-to-date security software, and don't believe anyone who contacts you claiming to be tech support for a major company.



Great Sites To Check Out In July

Learn To Be Safe In The Sun
July is UV Safety Month. How much do you know about the sun's harmful UV (ultraviolet) rays and how to protect yourself from them? Take the Sun Safety Quiz here and find out. Be sure to review the tips provided on clothing, shade, sunscreen, and more.

Watch The World's Wind
Thanks to supercomputers and weather satellites, the Wind Map team has come up with a global map of the wind. Click and drag to rotate the globe or double click to zoom in. Click once to see what the wind is doing at any point in the world.

Discover Your Inner Artist
This interactive site helps you create works of art using just your mouse or touchpad. Click on "Draw something" to begin the process, then let the spirit move you. Everything you draw will automatically be duplicated to make a symmetrical image.

Try New Recipes Featuring Summer Produce
Summer fruits and vegetables are a rainbow of deliciousness. So whether you get them from your backyard, a farmers' market, or the grocery store, make the most of them with this crop of Food Network recipes including Watermelon Cucumber Salad and Fresh Peach Cake.



A Couple of Amazing Videos You Don't Want to Miss

A Very A-Peeling Technique
Who knew how handy a power drill could be in the kitchen? This chef must be in a big hurry to make apple pies!

Look Ma, No Ropes!
You'll be mesmerized -- and on the edge of your seat -- when you watch this daring free-solo climb with no ropes.



How to adjust who sees your Facebook posts

If you have a large number of Facebook friends, it's likely this list includes people who are actually distant acquaintances. Should you decide you don't want these people seeing all of your Facebook posts, simply follow the steps below to adjust your default audience.

Locate Privacy Settings

  • On your Facebook home page, click the down arrow on the top-right part of the screen.
  • From the menu, choose Settings.
  • You will be brought to a page titled General Account Settings.
  • In the left column, click Privacy.
  • You will be brought to a page titled Privacy Settings and Tools.

Adjust "Who Can See My Stuff"

  • On the Privacy Settings and Tools page, under "Who Can See My Stuff," next to "Who can see your future posts," click Edit.
  • You will see an image that looks like the status update box. Click the down arrow at the bottom of this image.
  • Select who you want to be the default audience for your posts (remember, you can change this each time you post). Then click Close.
  • Click the other links in this section and follow the instructions to adjust past posts.


We hope you found this eNewsletter to be informative. It's one of our ways of keeping you posted on news and information about our industry and our community. Thank you for the privilege of serving you!

Best regards,

Your Whidbey Telecom Team

We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.

©2014 Cornerstone Publishing Group Inc.


Whidbey Telecom
14888 SR 525, Langley, WA 98260 | 360.321.1122 |

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