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MONTHLY TOPICS

IN THIS ISSUE

SCAM ALERT
Watch For Fraudulent Package Delivery Emails
READ MORE

Whidbey Telecom News
COMING SOON: WhidbeyTV Will Go With You "Everywhere"
READ MORE

GO PINTEREST-ING!
Cool Stuff To Pin On Your Pinterest Boards
READ MORE

This Month's FAQ
I've Heard the Term "Catfishing" Used Recently? What Does That Mean?
READ MORE

Sites of the Month for December
Make sure you take a look at these helpful websites.
READ MORE

Two To View
A Couple of Amazing Videos You Don't Want To Miss
READ MORE

Short Tutorial
How To Protect Your Data When Using Public Wi-Fi
READ MORE

   

Dear Valued Customer,

We all wear many hats throughout the year and during the holidays, a Santa hat may be one of them! As you're making your list and checking it twice, jot down a few tips and ideas from this December issue.

It begins with a warning about fraudulent package delivery emails. While these are always out there, during the Christmas season they tend to become even more prevalent; scammers hope you'll be expecting lots of package deliveries and will fall for their fake notices. Speaking of fake, you'll also learn about catfishing (the use of fake online identities) as well as how to avoid a fake Wi-Fi connection while at a coffee shop.

On a more festive note, we've got an exciting announcement about a new service that will allow you to watch TV on the go. You will also enjoy a "ho, ho, ho" lot of recipe and decorating ideas and reminisce with a Bing Crosby Christmas video.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience.

Here's what's inside our December eNewsletter:

  • SCAM ALERT
    Watch For Fraudulent Package Delivery Emails

  • Whidbey Telecom News
    COMING SOON: WhidbeyTV Will Go With You "Everywhere"

  • GO PINTEREST-ING!
    Cool Stuff To Pin On Your Pinterest Boards

  • This Month's FAQ
    I've Heard the Term "Catfishing" Used Recently? What Does That Mean?

  • Sites of the Month
    Great Websites To Check Out In December

  • Two To View
    Amazing Videos You Don't Want To Miss

  • Short Tutorial
    How To Protect Your Data When Using Public Wi-Fi

We hope you enjoy our eNewsletter!

 
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SCAM ALERT

Watch For Fraudulent Package Delivery Emails

Scammers take every opportunity to trick you into doing what they want and the holidays are no exception. Here's how their holiday package delivery con typically works: They send you an email (claiming to be from FedEx, UPS, etc.) that describes a missed delivery or shipping address problem and tells you to click on a link to correct the issue. The link goes to a spoofed website which attempts to gather critical information like passwords, Social Security numbers, credit card numbers, and more. Don't be fooled. The FedEx website says, "FedEx does not request, via unsolicited mail or email, payment or personal information in return for goods in transit or in FedEx custody." The same is true for the other major package delivery services.

Another similar trick is an email supposedly from the U.S. Postal Service regarding an intercepted package delivery. The email contains a link that, when activated, installs a virus that steals personal information on your computer. Sometimes these emails elicit a sense of false urgency by stating that if you do nothing, you will be charged money.

The best way to combat this type of scam is to avoid opening suspicious, unsolicited emails or clicking on links within them. Warning signs of bogus emails include:

  • Unexpected requests for money
  • Requests for personal information
  • Links to familiar-looking websites that are actually spelled wrong
  • Extensive spelling and grammar errors in the body of the email

When you do see like these in your inbox, delete them immediately. You can also adjust the settings in your email application to capture more spam in a junk folder. To adjust the Spam Settings in Whidbey Telecom Webmail, log into Webmail here -> https://webmail.whidbey.com and go to Settings -> Anti-Spam Settings -> then adjust the Spam Filter Sensitivity slider.

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WHIDBEY TELECOM NEWS

COMING SOON: WhidbeyTV Goes With You "Everywhere"

In the coming weeks, we'll be launching a brand new service called WhidbeyTV Everywhere. With WhidbeyTV Everywhere, you'll be able to watch some of your favorite channels and programs on a device other than your television set. Using your PC, laptop, iPad, iPhone, or Andriod device, you'll have your WhidbeyTV with you anywhere you have Internet or mobile data access.

How is WhidbeyTV Everywhere different from services like Hulu or Netflix?
There are a few differences:
1)
WhidbeyTV Everywhere is FREE for WhidbeyTV customers.
2) WhidbeyTV Everywhere includes live TV. Hulu and Netflix only provide previously recorded programming.
3) You can enjoy full episodes of current TV shows. For example, episodes of Duck Dynasty are available within days of their premiere on A&E.

What programs will be available?
Different networks make different programs available at different times. Each TV network makes their own decision about what to make available on WhidbeyTV Everywhere. For example, the live feed of CNN will be available. However, a live feed of TBS will not. Instead, TBS offers full episodes of their popular programs.

We are working with many different program providers to expand the number of networks and the number of programs available on WhidbeyTV Everywhere. Registered users will be presented with a complete list of all the networks available to them and you will see new ones automatically when they're added.

Networks available to registered users will be based on the WhidbeyTV package you subscribe to. If you have a network channel on your TV, then that network is available to you via WhidbeyTV Everywhere.

How do I get WhidbeyTV Everywhere?
First, you must be a current WhidbeyTV customer. Second, there is quick and easy sign-up process. We'll be sharing more information with our TV customers in the coming weeks as this new service becomes available, including a full list of available networks and where to go to register.

If you have any questions about WhidbeyTV or WhidbeyTV Everywhere, please contact our Customer Experience Team at 360.321.1122 or wtccs@whidbeytel.com

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GO PINTEREST-ING!

Cool Stuff To Pin On Your Pinterest Boards

Spicy Toppers For Starry Cider
http://www.pinterest.com/pin/291537775849633254/

10 Holiday Ideas For DIY Decor
http://www.pinterest.com/pin/291537775849633260/

For the Photographer With a Creative Eye
http://www.pinterest.com/pin/291537775849633084/

You haven't started pinning on Pinterest yet and you want to get started?
If so, go here: https://pinterest.com/join/signup/.

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ASK THE HELP DESK

I've Heard the Term "Catfishing" Used Recently? What Does That Mean?

Question: A friend mentioned seeing a documentary about an online scam called catfishing. What is it and how can I avoid it?

Answer: Catfishing is when someone creates a false identity to lure you into a false romantic relationship online. The term was coined by the documentary Catfish, which tells the story of a woman who used Facebook to create a fake online identity. Such a "relationship" can involve exchanging messages on Facebook or another social media site, texting, emailing, and so on. Catfishing relationships usually begin to unravel when the perpetrator refuses to talk on the phone or via Skype, and won't reveal basic information like a home address. These scammers may be lonely, bored, or in some way out for revenge. They may even try to get you to give them money.

If you suspect you are being catfished, do a search for the person's name to see if the information that comes up checks out with what that person has told you. Also, look at their social media profiles; if they are recently established, rarely used, or include few connections, that's another clue. Even if the person is legitimate, their motivations may not be. Don't give money or take any other actions that wouldn't be appropriate in a similar offline relationship. You can avoid catfishing by being selective about who you communicate with online, as well as what you tell them, and by regularly updating social media privacy settings and account passwords.

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SITES OF THE MONTH

Great Sites To Check Out In December

Reclaim Forgotten Assets
http://www.unclaimed.org
The National Association of Unclaimed Property Administrators has created this site to help you reclaim property you may have forgotten about including bank accounts, stocks, trust distributions, CDs, safe deposit box contents, and more. Just click on the map to search by your name in your state.

101 Holiday Cookies
http://www.foodnetwork.com/holidays-and-parties/top-holiday-cookies/pictures/index.html
For gifts, entertaining, or just for fun, check out this mouth-watering cookie gallery. View photos and get recipes for a wide variety of types (bars, sandwiches, dipped), flavors (chocolate, cinnamon, fruit), and shapes (crescent, swirled, candy cane). Use the social media buttons to share with friends.

Temporary Email Addresses
http://maildrop.cc
MailDrop offers free, disposable, receive-only email addresses to use instead of your real email address. A MailDrop inbox holds up to 10 messages and is cleared if it doesn't receive a message within 24 hours. Use it to receive e-commerce receipts without signing up for retailers' "latest offers."

Holiday Lights Around the World
http://travel.nationalgeographic.com/travel/top-10/holiday-lights-photos/#/02-light-displays-vienna_42267_600x450.jpg
From Japan to Copenhagen to Sweden to the U.S., this site shows the best places in the world to see holiday lights. Check out the beautiful variety of decorations hung on shops, in gardens, at amusement parks, and other creative places. Plus, learn about the displays and the traditions they represent.

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TWO TO VIEW

A Couple of Amazing Videos You Don't Want to Miss

http://www.eNewsletterHome.com/_eNewsletter/2013/1312_VIDEO_A.htm

Bing Crosby Christmas
Even the Scroogiest will appreciate this video, which includes clips of the crooner's famous "White Christmas" and a reminder of the holiday's best qualities. It's a perfect respite for the busy end-of-year season.

http://www.eNewsletterHome.com/_eNewsletter/2013/1312_VIDEO_B.htm

Mountain Bike Ride
Ready for some extreme sporting without the danger? Check out this video and prepare to be wowed. Mountain biker Kelly McGarry's helmet-camera-filmed ride includes frighteningly narrow paths and several flips.

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SHORT TUTORIAL

How To Protect Your Data When Using Public Wi-Fi

Access to Wi-Fi in public places -- such as coffee shops, hotels, and airports -- can be very convenient. It's great to be able to use your mobile device practically anywhere you go. However, as with most Internet-related activities, there are potential dangers including stolen data.

1) Start with your mobile device at home. Make sure all antivirus, anti-spyware, and browsing software is updated. Keep your firewall activated at all times.

2) Treat all Wi-Fi connections with suspicion. Hackers can set up fake connections whose names might look legitimate.

3) At the Wi-Fi location, ask someone who works there the name of the network to be sure you're accessing the right one. If you have a choice between a password-protected connection and a non-password-protected connection, choose password protection even if you have to pay for it.

4) Refrain from completing private transactions, such as banking or purchases that require you to enter a credit card number, using a Wi-Fi connection. Save these activities for home.

5) Even if you're still operating your device, turn off the Wi-Fi connection when you're done using the Internet.

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We hope you found this eNewsletter to be informative. It's one of our ways of keeping you posted on news and information about our industry and our community. Thank you for the privilege of serving you!

Best regards,

Your Whidbey Telecom Team

We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.

©2013 Cornerstone Publishing Group Inc.

 


Whidbey Telecom
14888 SR 525, Langley, WA 98260 - 360 321 1122 - www.whidbey.com

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